Teamgee H5 Blade Electric Skateboard With Drop Through Deck

Its says weight capacity is 220lbs, what happens if your weight load is over the limit?

The deck may be snapped in some conditions if the user's weight load is over the limit. The board's max speed, range, and climb ability may be reduced.

Is the 25mph motor better for hills? And does it have the same autonomy as the 22mph motor?

Hi,yes,the 25mph with more strong motor.It can reach higher speed.It is better then the 22 mph for hills.

Quanti km di autonomia?

Hi,please contact our to know more details.This is our mailbox: market@teamgee.com

Can I get on a plane with it checked out as a carry on

You can't carry the board on the plane,airline regulations cannot carry batteries over 160wh, and our skateboard battery has a capacity of 270wh.

How long will it take to get to washington?

Hi, we have H5 in our California warehouse.  ETA 4~7 days to delivery and we provide free shipping.

Is the pricing in USD or CAD?

Hi, the default price of our store is USD.

What does the little t on the bottom right corner of the controller mean?

"T”=Teamgee

Do I have to turn the skateboard on when charging ?

Hi, you don't need to power on the skateboard when charging.

Have a nice day!

Do you Ship to Mexico?

Yes, we do. The shipping fee to Mexico is $250 USD per unit.

Do you have shipping to UK ?

Yes, we can send parcels to UK from our Poland warehouse. Or we can ship parcels to you from China by air shipping directly.

The charger gets very hot while charging is this normal?

For details, please send an email to us.

Quanta aderenza ha sul bagnato

Siamo spiacenti di informarti che non ti consigliamo di guidarla in una giornata piovosa o su strada bagnata.

Can the remote change to mph

Hello. The latest remote can change to mph.

https://www.teamgee.com/blogs/blog/the-latest-remote-control-is-coming-by-teamgee

What is the return policy on this? I'm getting it as a gift and if they don't like it I would like to be able to return it.

Hello, this is warranty policy: https://www.teamgee.com/pages/warranty-and-refunds 

Basically, we don't accept returns.

Thanks for your understanding and have a nice day!

do you have shipping to Chile?

Hello, sorry to tell you that we don't have the channel ship to Chile.

¿se hacen envíos a Latino America?

Hola, actualmente no hay ningún canal para envíos a Latinoamérica.

When you are about to buy the H5 you have to choose the top speed between 22MPH or 25 MPH, what are the differences apart from speed? In the technical specs it only appears the details for 22MPH

Hello, the main different between them is motor wheel.

Como toda vida útil de las batería esta se va agotando. Se puede reemplazar fácilmente o hay que llevarla a un técnico? Mi idea es comprar uno y utilizarlo para ir a trabajar donde hay un poco de cuesta, que modelo me recomiendan? gracias

The battery can be replaced easily by yourself.You can send an email to market@teamgee.com with your order number to know more details? Our support team will help you.

My board has been dying around an hour I have been using it alot but have been practicing charging it healthy?

Please don't worry. You can take it as a traditional skateboard.

Hi! Do you ship to Mexico? If so, is the shipping free?

Yes, the shipping fee to Mexico is $150 USD.(11/02/2020)

What is the color of the deck?

With a link of the deck. https://www.teamgee.com/collections/skateboard/products/teemgee-h5-electric-skateboard-with-drop-through-deck

How do you choose the color of the deck?

The wood board is specially made and has only one color.

are there any differences between the 22mph and 25mph board besides the motor?

The difference lies in the power of the motor. 25mph types run with stronger-powered motor.

in the description chart it says it has 2, 380w motors, but in some of the answered questions you say the h5 has 2 480w motors. which is accurate?

Hi,thanks for your question,2*380w for 22mph while 2*480w for 25mph.

on the chart under the board it says it has 4 speed modes and 4 brake modes, but on the comparison chart it says the h5 has 2 speed modes and 1 brake mode. Which one is accurate?

Thank you for poiting out the mistake. We will revise it soon.

4 speed modes & 4 brake modes is the accurate infor.

What is the difference between the 22mph and 25mph boards?

The difference lie is the power of the motor installed. Higher speed stands for stronger powered motor.

What are the speed ranges for this product?

Up to 11 miles/18 km.

Your website has two speed options for purchase, 22mph and 25 mph, but I don’t see the 25 mph top speed mentioned anywhere on reviews or your item description. It’s confusing. Please clarify the top speed and does the 25 mph actually exists?

The difference lies in the power of the motor. H5(25mhp) runs with stronger power. Top speed for H5 models is 25 mph.

Which delivery country do I select to have a UK charger shipped with my board without needing to buy an addapter?

You don't need to buy an addapter for your skateboard. We will ship the E-skateboard out from Poland warehouse. Feel free to let us know if you have any questions. Have a nice day!

This has only 2 acceleration options and 1 break right?

There are 4 accelerations options and 4 break options about H5.

What are some of the biggest differences between the H5 and H9, especially with how thin it is because this says it’s the thinnest but h9 seems just as thin but with the 4 different ride modes and being a bit longer

The main difference between H5 and H9 is the motor wheels and the H9 with a bigger one.

i need a user manual for the teamgee h5 because i can't find mine and there are none online

We have the download page on our website:https://www.teamgee.com/pages/user-manual-download

Ich kann mein Brett mit der Fernbedienung verbinden aber es hat Störungen z.B es fährt von alleine los. Ich habe schon versucht die Fernbedienung neu zu verbinden aber nützt nichts. Was soll ich tun?

Würden Sie bitte eine E-Mail mit Ihrer Bestellnummer und den Problemdetails an market@teamgee.com senden? Unser Support-Team hilft Ihnen gerne weiter.

Do u ship to Russia?

Yes, we can ship to Russia.

Does the board have regenerative braking?

Yes, it does.

Can the H5 electric skateboard be used as a normal skateboard

Yes, H5 comes with a built-in battery, so it just looks like a normal skateboard. And you can use it as a usual skateboard when cutting off the power.

how long is delivery to the uk?

Since the H5 is out of stock in our Poland warehouse currently, so we will ship your order in 1-2 days from China by air and then 12-15 days delivery to UK.
(05/16/2020)

How loud is it?

Mainly the sound of the motor, within the normal range.

What does the board come with?

H5 comes with a remote control, two charger(one for the skateboard and one for the remote control), a T-tool, a headlight and rear light and two Silicone protective nose.
(02/03/2020)

Hi, will this get through customs coming to Australia?

Yes,  it will get through Australia Customs, but we will cover the import taxes, so not extra cost on you.

Are the hub motors swappable

Yes, there are replacement motor sleeves available. The whole motor is also replaceable.

Can I change the brake sensitivity

The products we sell now can change the brake sensitivity

what size hub motors are on the H5 25 MPH/40 KPH for $599.00 also is it a two speed remote?

H5 has 2*480W dual motor, remote control with 4 speed modes and 4 brake modes.

How long will the remote battery last? The charger port broke on my remote so I want to see how long of life I have left until my new one comes in.

The remote control can last about 10 hours for one charge.

Is the H5 have dual motors ?

Yes, it has 2*480W dual motor.

What else is included in the box?

The eboard and the changer ,tools mannel and others

Does the charger and the controller follow with?

Yes, it is all in the package.

Are you able to do freestyle dancing and tricks with these boards?

The longboard can do that.
H5 H6 H9

What are the type of screws used to hold the wheel and the motor attached to each other

The size of screws is M4*8.

Do the wheels normally have excess paste/grease coming out the sides?

NO, the wheels don' t have excess paste/grease coming out the sides.

How durable is the board?

Sorry 
I do not understand what you want to know.
You can send email to us market@teamgee.com

Can I change the remote from Km/h to Mph?

No, the remote can only display KPH.

How long will it take to ship the board to LA after placing an order?

Your package will be shipped from our USA  or Poland warehouse if you are living in USA or EU countries. In this case, your package normally takes 4~7 working days to arrive.
However, if you are living in other countries or the skateboard happened to be out of stock, we will send your package from China by air. It normally takes 12~15 days to arrive.

My H5 board is beeping on occasion when going uphill. Can you tell me what this means? I can't find it in my manual.

Clean the wheels.

do you ship to guam? and is it free shipping?

Yes, we can ship parcel to Guam. Since Guam is an island and the shipping fee is expensive, we may need to charge $50 USD shipping fee on your order.

Carriage of Battery cells. The carriage of battery cells in hand baggage for any electrical / electronic items are permissible now & will now not be removed at the security point. Batteries spare / loose, including lithium ion cells or batteries, for portable electronic devices must be carried in carry-on baggage only. For lithium metal batteries the lithium metal content must not exceed 2 g and for lithium ion batteries the Watt-hour rating must not exceed 100 Wh. Articles which have the primary purpose as a power source, e.g. power banks are considered as spare batteries. These batteries must be individually protected to prevent short circuits. Each person is limited to a maximum of 20 spare batteries. Do your batteries meet these standards for air transport?

Its battery capacity is 126 Wh, which is not meeting air transport certification standards and can not be taken on board.
However, the regulations for the battery could be various from airlines. Please check with your airlines to know more details.

Can you put risers on the board?

Would you kindly tell us what kind of risers you want to use? And you can contact our customer service for more details to solve your problem.

If the hub motor is damaged , do you have replacements for it or only for the h6? Thank you

Thank you for your message. You may purchase the replacement motor from below link: https://teamgee.com/collections/skateboard-accessories/products/hub-motor-with-urethane-black-for-teamgee-h6-1-piece

Can I bring the H5 in the plane?

Its battery capacity is more than 100Wh, which is not meeting air transport certification standards and can not be taken on board.
However, the regulations for the battery could be various from airlines. Please check with your airlines to know more details.

How much are replacment batteries?

Thank you for your question. The battery is $199.99 for the 7.5ah:https://www.teamgee.com/collections/skateboard-accessories/products/teamgee-replace-battery-for-teamgee-h20

Can i buy another H5 with the blue clear wheels and extra set of 4 blue wheels for my other H5.

Thank you for your question.   Please go ahead and place an order for H5 then send an email to cs@teamgee.com and we will make a customed H5 with all 4 blue wheel for you.   All 90mm wheels and PUs are compatible with H5 and you can select the color when you order them on our website.

Is the battery user-replaceable?

The battery can be replaced by removing the grip tape and reconnecting the cables.

Does the H5 power on when wheel spinning like the H9?

Thank you for your question. H5 does not have auto turn-on.

Are the h5 and h9 hub motors different? If so how much of a power difference? Also do the h5 and h9 use the same battery or are they different?

H9's motors have a strong force, the top speed of H9 is 37kph and the top speed of H5 is 35.4kph. 
And the ESC is different between H5 and H9. Therefore they provide different riding experiences.
They both have the same 36V, 3.5Ah lithium battery.

Can I push the board when it's out of battery?

Yes, you can. And it is easier to push because the board is very thin and light.

Do you ship to Hungary? If so, is the shipping free?

We do ship to Hungary and the shipping is free.

Hello, Is this board water resistant ?

The board is rated as IP54 (Liquids Ingress Protection 54).
It means that protection assured against water splashing from any angle and protection assured against water jets projected by a nozzle (6.3mm) from any angle.

Is this board waterproof? How long would it take to ship?

it is ip54.

and it is in stock, can ship out very soon.